How long does your IT company take to get back to you?
Managed IT support for businesses across the Greater Houston area, from a small, family and Marine veteran owned company. Your staff clicks one icon on their computer and we're on it in minutes. No phone tree, no waiting on hold.
★★★★★ 5.0 on Google from 26 reviews
Same people who helped you last time. Answered in minutes.
The 6.5 minute figure is from our own ticket system: support requests opened during business hours, Sept 9 to Nov 12, 2026.
I'm Stephen Webber, the owner.
I'm a Marine veteran, and Exsenic is a family business with a small team of all veterans. Fast response is the whole point of how we work.... when something breaks, you hear back from us in minutes, not days.
We've stayed small on purpose, so the person who answers is one of us, not a call center. We know your office, your people, and what you were dealing with last time.
Hours, sometimes days, is too long to wait on IT.
We keep hearing the same thing from businesses around here. Something breaks, they call their IT company, and then they wait. Meanwhile the office can't send a bid, pull a drawing, or get an invoice out. Most of our clients came to us for that exact reason.
The job doesn't stop because the office is down.
Crews are on site, material is on order, and the shop has a schedule to hit. When a computer, the network, or the phones go down, somebody has to work around it until IT shows up. With us, you reach people who already know your setup, and we get on it right away.
Why businesses like yours work with us
No jargon. Plain English and a team that already knows how your business runs.
The same people, every time
You get to know us, and we get to know your office, your staff, and how you actually work. No call center. No explaining your setup from scratch.
Office, shop and field
Computers, Microsoft 365, the network, phones, backups and security. One team handles all of it, whether your people are at a desk, on the shop floor, or out on a job.
Veteran owned. Month to month.
Founded by a Marine and run as a family business. No long-term contract. If we're not earning it, you're not stuck with us.
What you get every month
One monthly price, month to month. No long-term contract.
- Unlimited remote and on-site support during business hours
- No trip fees when we come to you
- A help icon on every computer: one click is the fastest way to reach us
- Technicians who already know your systems
- Military-grade cybersecurity: dual-layer next-gen antivirus (EDR) on every computer
- Email security and account monitoring
- 24/7 monitoring and maintenance
- Daily data backups, kept for 30 days
- Network, firewall and Wi-Fi managed for you
- Software updates and security patches handled
- New hires set up, departures locked out
- We deal with your software and internet vendors
- IT planning and advice from people who know your business
Switching is easier than you think
Most owners put it off because it sounds like a headache. It isn't.
A 15-minute call
We ask how your office runs and what's been going wrong. You get a straight answer on whether we're a fit.
We learn your setup
We document your computers, accounts and network, and get what we need from your current IT company so you don't have to referee.
You call us instead
Your staff gets a help icon on every computer. One click and we're on it, no call needed. Month to month from day one.
Stephen and his team do an amazing job of responding to any issues that pop up. He is proactive and attentive to the growth of our business!
The peace of mind that settles in once working with them is amazing.
Stephen has out performed in timeliness, down time and allowing us to focus on our business instead of struggling with IT issues. The response time is awesome and he really knows what he's doing.
I've had no down time since switching to him, which allows my team the ability to maintain peak performance in their tasks.
Serving the Greater Houston area
Houston · Spring · The Woodlands · Conroe · Tomball · Cypress · Katy · Sugar Land · Humble · Kingwood · Magnolia · Pearland · Pasadena · Missouri City · Stafford
Not trying to sell you anything you don't need.
If your IT is solid, that's great. If it's been slow or things keep slipping through the cracks, grab 15 minutes and we'll walk you through exactly what you'd get and what it costs.
Pick a time Or just call us at 281-791-0350Rather have us call you?
Leave your number and we'll call you back the same business day.